FREQUENTLY ASKED QUESTIONS
How do I receive my account after purchase?
After your payment is confirmed, you will receive the account details instantly via email. You can also view your purchase in your order history. All credentials including email and password will be provided.
What payment methods do you accept?
We accept all major credit cards, PayPal, and cryptocurrency payments including Bitcoin and Ethereum. All payments are processed securely through our payment providers.
Is it safe to buy accounts from ARKOSDLC?
Yes! We have been in business for years with thousands of satisfied customers. All our accounts are sourced legitimately and come with full access. Check our reviews to see what our customers say.
How long does delivery take?
Delivery is instant for most products. Once your payment is confirmed, you will receive your account details within minutes. Some products may take up to 24 hours during high demand periods.
Can I change the email and password on my account?
Yes, you will have full access to the account and can change the email and password immediately after purchase. We recommend doing this right away for security.
Do you offer any warranty or guarantee?
Yes, all accounts come with a warranty period. If you experience any issues with your account within the warranty period, we will replace it or provide a refund. See our refund policy for details.
What happens if my account gets banned?
If your account is banned within the warranty period for reasons not caused by you, we will provide a replacement. Bans caused by violating game terms are not covered.
Can I request a specific account type?
We offer various tiers and types for each game. If you need something specific that's not listed, contact us on Discord and we'll try to help you find what you need.
How do I contact support?
The fastest way to reach us is through our Discord server where our support team is available. You can also email us or use the contact form on our website.
Do you offer bulk discounts?
Yes, we offer discounts for bulk purchases. Contact us on Discord to discuss bulk pricing for your needs.